[00:00.00] Dear Mr Lime, I hope you are well. I am writing regarding your request for luxury boxes for the Imperial Lemon Delivery. We will indeed be able to supply them. Please could you confirm that you want 300. Best wishes, Anna. Well. It's good, it's much better. Send it. Hopefully Mr Lime will think your last message was just someone sitting on your keyboard by mistake. Thanks. You're not. What? Nothing. It's none of my business. What? You're not ever going to go to lunch with Mr Lime are you Anna? I mean, in a non-business way. No of course not. I mean it's I don't care. It's just important to stay professional. Yes. Hmmm, well, I had a feeling Anna's email was going to cause problems. But at least she won't make a mistake like that again. Here's a reminder of the phrases she used in her new, improved email. Dear Mr Lime. I hope you are well. I am writing regarding. Please could you confirm. Best wishes. Until next time, bye.